SVQ's & NQV's

The central feature of NVQs is the National Occupational Standards (NOS) on which they are based. NOS are statements of performance standards which describe what competent people in a particular occupation are expected to be able to do. They cover all the main aspects of an occupation, including current best practice, the ability to adapt to future requirements and the knowledge and understanding which underpins competent performance.

The standards are developed by Standards Setting Bodies and further information about how standards are developed can be obtained from SQA

SVQ & NVQ Qualifications

• IT Users Level 3
• IT Users Level 3
• Business and Administration Level 2
• Business and Administration Level 3
• IT Practitioner Level 2
• IT Professional Level 3
• IT Professional Level 4
• Learning and Development Level 3
• Learning and Development Level 4
• Direct Training and Support Level 3
• Management of Learning and Development Provision Level 4
• Team Leading Level 2
• Management Level 3
• Management Level 4
• Contact Centre Operations Level 2
• Contact Centre Professional Level 3
• Customer Service Level 2
• Customer Service Level 3
• Distribution, Warehousing and Storage Level 2
• Distribution, Warehousing and Storage Level 3
• Storage and Warehousing Level 2
• Storage and Warehousing Level 3
• Hospitality Front Office Level 1
• Hospitality Front Office Level 2
• Hospitality Multi-Skilled Level 1
• Hospitality Housekeeping Level 1
• Hospitality Food and Drink Service Level 1
• Hospitality Supervision Level 3
• Retail Skills Level 2

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